Cancelation policy
We value your time and ours, and we strive to provide the best service possible. To ensure that appointments are available for all clients, we have a cancellation policy in place.
Deposit Application: A deposit is required to secure your booking. This deposit amount will be credited toward your first treatment.
Cancellation Notice: If you need to cancel or reschedule your appointment, we kindly ask that you provide a minimum of 24 hours' notice before your scheduled appointment time failure to do this will result in a '“no show”.
No Refund: Failure to attend your scheduled appointment or cancelling within 24 hours of the appointment time will result in the forfeiture of your deposit. No refund will be issued in such cases.
Rescheduling: If you wish to reschedule your appointment with at least 24 hours' notice, your deposit will be transferred to the new appointment time. However, repeated rescheduling may be subject to our discretion.
Repeated No-Show Policy: We value your time and our team's availability. To maintain fairness and the quality of our services, we have a Repeated No-Show Policy: If you failure to attend 3 or more appoints over the course of 12 months we may consider suspend your ability to book a service.
Contact Us: To cancel or reschedule an appointment, please contact us by calling our office during business hours or email us. Please understand that enforcing this policy helps us maintain availability for all our clients. We appreciate your cooperation and understanding regarding this matter. Thank you for choosing our services.
janine@bezar.co.nz
0274263463
Appointmet reminder system
To help you remember your appointments, we provide automated reminders via email or text. Please ensure that we have your correct contact information on file to receive these reminders. Please always confirm your appointment with us
By booking an appointment with Bezar, you acknowledge and agree to abide by our Booking, cancelation and No-Show Policy. We believe that respecting the time of our clients and staff fosters.
Booking terms
Client's Medical Information Disclosure Clause: By booking an appointment with Bezar, you acknowledge and agree to the following terms regarding the disclosure of your medical information:
Full Disclosure: It is imperative that you provide accurate and complete information about your current and previous medical conditions, treatments, medications, allergies, and any other relevant health details. This information ensures your safety and allows our practitioners to provide appropriate and effective services.
Ongoing Updates: You understand that medical information can change over time. Therefore, you agree to promptly update us about any changes in your medical history or health status. This includes any new diagnoses, treatments, medications, or conditions that may arise after your initial disclosure.
Your accurate medical information enables our practitioners to make informed decisions about the treatments and services that are suitable for you. Failure to disclose relevant medical information may lead to unintended consequences or adverse reactions.
Privacy and Confidentiality: We treat your medical information with the utmost confidentiality and adhere to all applicable privacy laws. Your medical information will only be used for the purpose of ensuring your safety and providing quality services.